Here's what hundreds of our happy clients have to say…
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
Takes the time needed to make sure we understand. Letting us know that you are just a call away if we need assistance . That means everything to the seniors.
R.W., Customer
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
You are always friendly and willing to answer any questions and never make the customer feel rushed.
T.W., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
Michael was so easy to talk with and I have referred several people to him
B.S., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.
Michael S., customer since 2014
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
Customer service and follow through - not just lip service.
C.L., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.
M.N., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
I need to know who my agent is since Dianne is retired.
B.T., Customer
OUR agent was very informed. easy to talk to, also answered any questions.
J.R., Customer
Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!
Michael H., customer since 2012
When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.
J. H., Customer
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
It is obvious you know your stuff. Glad you do because I do not have the energy to do the research.
M.M., Customer
you look for the best for us.
Pamela D., customer since 2014
Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!
R.R., Customer
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.
Customer since 2015
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Michael has been extremely helpful in our efforts to wade through the numerous Medicare Supplement options. He is very knowledgeable about what is right for us!!
M.T., Customer
You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.
Customer since 2015
We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.
Majorie S., customer since 2015
I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.
R.M., Customer
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.
D.B., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
Michael, I have recommended your company to many of my friends! I tell them what good care you take of me! (Someone has to!!!).
R.R., Customer
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.
L.W., Customer
Being able to accomplish things over the phone and/or on-line since I live several miles away.
P.J., Customer
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
I felt very comfortable talking to you about my insurance options and how helpful you were
M.S., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
