Here's what hundreds of our happy clients have to say…
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
Michael does a thorough and efficient job explaining.
L.M., Customer
Friendly, specific and helpful.
L. S., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.
R.M., Customer
I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.
M.N., Customer
You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.
C.S., Customer
Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!
K.S., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
Michael is always trying to keep our supplement prices as low as he can get them!!
B.O., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.
N.R., Customer
Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.
J.D., Customer
I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!
J.H., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
Directed us to the best premiums for our health coverage, and you made it easy to understand all the details.
C.W., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.
M. N., Customer
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.
R.M., Customer
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.
Norman R., customer since 2015
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.
N.P., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
What we like is you can always talk with real person! If you leave a message they always get back with you! There are lots of folks selling ins. but customer service is what keeps customers coming back ! Michael does an outstanding job on service!
D.W., Customer
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
G.P., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
NO MUSS, NO FUSS!! That's exactly the way I was treated, professionally/accurately! Laura answered all my questions regarding medical coverage that I was looking for and suggested and provided me with medical plans that satisfied my needs, taking care of all the paperwork required, leaving me with a smile on my face and saving money!! Thanks so very much for your professional, expert, courteous advice and service!!
D. G., Customer
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail.
I appreciate the yearly check in with me to make sure I'm at the best place.
L.L., Customer
Being able to accomplish things over the phone and/or on-line since I live several miles away.
P.J., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
Prompt and Great Service
R.W., Customer
You have been honest and saved me some money.
S.B., Customer
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
C.C., Customer
