Client Testimonials

It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.

Available when I tried 2 contact you!And resolve issues!

Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.

I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!

Laura did, and is doing, a great job for me. I went to Laura to help with my insurance needs and was not disappointed! I have told those when discussing insurance needs to call Laura. Thanks Laura.

Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.

<p>Patty has taken care of being sure I have had the best coverage for the money for over 15 years. She always alerts me to any better coverage on her own. She takes the time to explain all the options to you and gives a clear picture. She is a dedicated and resourceful agent.</p>

<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>

You always keep on top of my everything for me - letting me know when it is time to review and letting me know any changes. I appreciate that!

Returned Phone calls - Follow through.

Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.

Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.

Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.

Always there to answer any questions we might have and get us best coverage thank you

<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>

You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.

Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.

a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.

I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!

We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.

I appreciate your staying in touch with me and making sure I have the best policies to handle what I need from them.

Continue to provide me with the best insurance for me.

I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.

Customer service and follow through - not just lip service.

the service I received and the personal attention .

I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.

Personalized Service

It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You

Patty explained the differences between the policies and the companies offering them so I would have as much information as possible to make a decision about my insurance. I really appreciate that.

Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.

Very helpful, Extremely nice people to work with

Patty is the reason we are with the company. If she were to move to a different company, we would move with her.

I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.

Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.

The most specific thing that I liked about dealing with Patricia Gogerty is her command of the facts about the insurance industry. In my case I needed health insurance to go with my Medicare and Patricia had all of the answers. She is also very price conscious. My wife and I have appreciated her guidance in dealing with supplemental insurances.

You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal

Your are always there when we need your services and your products are second to none. Jerry R. Birkey

Patty Gogerty is always there when I need her. Very knowledgeable on the product and company she has selected for me, and makes me feel like I am the only client she has to deal with. Keep up the great job Patty !

Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.

A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.

My agent, Patty Gogerty, is always available to answer questions and prompt in response. She is always looking for the best option for me on my coverage.

when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot

Your help has been very beneficial and given me confidence to know that any help I need with Medicare is just a phone call away. I can't thank you enough for that.

I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input

good explanations of ins. when I have questions I always get a prompt reply.

You helped us when Intermet closed and have helped ever since. Thank you

You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.

Janet Johnson researched and presented good and much less costly insurance programs for us. Thank you.

Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.

Sure appreciate you being there when insurance matters get confusing and hard to understand. When I need direction I call Mike Sams.