Client Testimonials

Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.

Your staff makes one feel that you have there best interest at hand, yes I would recommend your services to all.

We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.

My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!

Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.

nice warm friendly office willing to answer questions never felt pushed in to anything

Appreciate your expertise and attention.

I need to know who my agent is since Dianne is retired.

Continue to provide me with the best insurance for me.

My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.

you put a plan together and got it done.quick and easy.

Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.

I feel like you take care of me needs in a very personal way

Great follow-up and above and beyond service!

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.

I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.

I think you have my best interest to help us

Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.

Our agent, Laura Pecina, was a delight to work with. Laura was able to navigate us through uncharted waters, providing the best options for supplemental insurance and drug coverage. Enabling us to make an informed decision, which we greatly appreciated. My husband and I look forward to working with her in the future.

I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.

I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.

Very helpful and quick to get the process going.

Very helpful, polite & knowledgeable.

Always get right back when I call. If I have a problem I can count on your help.

I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.

Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.

Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!

They help me a lot to choose the right plan for my age.

Your help matched me with great coverage. The entire process was quick and easy! Thanks Tom!

You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.

You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.

You are quick to respond and answer questions. You make me feel I am important to you and your business.

Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.

NO MUSS, NO FUSS!! That's exactly the way I was treated, professionally/accurately! Laura answered all my questions regarding medical coverage that I was looking for and suggested and provided me with medical plans that satisfied my needs, taking care of all the paperwork required, leaving me with a smile on my face and saving money!! Thanks so very much for your professional, expert, courteous advice and service!!

We like the caring, individual help we get with you.

Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You

Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.

We both trust you Michael because you are a Christian. This means so very much to us as we tend to try to always give our business to the family of God as it helps both parties.

Prompt and courteous service anytime I've had a question

We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.

You don't just give us a policy and forget about us. You always follow up, and try to find the best rates on insurance. You are always very caring and friendly and make us feel like family!!! We trust you. Thank you!

Friendly, very personable, always the information to meet our needs.

Friendly personal service, agent had lots of information

<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work

Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.

Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.