Here's what hundreds of our happy clients have to say…
great service & people
M.M., Customer
a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.
T.T., Customer
My agent, Patty Gogerty, is always available to answer questions and prompt in response. She is always looking for the best option for me on my coverage.
L.H., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You
D.B., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
Good customer service. Friendly and knowledgeable.
E.R., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
We appreciate the continued service of our account.
B.F., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
I did send my sister Connie Harrold to you and you helped her husband with a saving policy
M. C., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
Good to know that YOU have my back and will help me find the best insurance for my needs
G.B., Customer
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!
T.T., Customer
Always optimistic, friendly and helpful. They take time to answer questions and to find unknown answers. They make suggestions to aid in investing.
D.J., Customer
We like the caring, individual help we get with you.
Customer since 2015
You found the best deals. You answered questions even when it required a great deal of research,
A.D., Customer
Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.
W.J., Customer
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!
K.S., Customer
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
No pressure...you came to me
Willard G., customer since 2015
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
When in neeed you always come thru
Shirley E., customer since 2013
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Always in touch. No pressure, just advice!
M.K., Customer
you are easy to work with you & your people thank you.
H.K., Customer
OUR agent was very informed. easy to talk to, also answered any questions.
J.R., Customer
Takes the time we need to explain it in a way we understand. Always prompt on calls. And has always found the insurance company that meets our needs.
C.K., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
Everything was good. We were very pleased, Laura was very helpful.
S.M., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
I feel that I can look to you and Sams Hickaday to look out for me.
S.S., Customer
