Client Testimonials

Here's what hundreds of our happy clients have to say…

Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
always makes you feel at ease never pushy, friendly, good advice
S.R., Customer
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
I feel we got a good deal and you are easy and friendly to work with. i
Robert R., customer since 2015
I like that you are easy to contact and knowledgeable .
R.H., Customer
Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.
G.C., Customer
you put a plan together and got it done.quick and easy.
J.W., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.
D. R., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
I appreciate it that you keep looking for more economical insurance for me that does what it it supposed to do.
J.G., Customer
I've been the one to read on information as it pertain to us at our ages.So when Robert had to take social security early.We were at a lost as to what steps to take for medicare. Mike was a referral and I thank God for that.He put us on track.( I doubt I could of comprehended what to do within our time frame)
R.B., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
I never have to worry about insurance changes, cost,or understanding my policy because Patty Gogerty always looks out for my best interest. Everyone in the office is caring and professional.
S.E., Customer
Friendly, very personable, always the information to meet our needs.
M.K., Customer
Laura is very dedicated to her clients ! She is very good about following up on all the changes that take place every year and finding the best insurance to fit your needs !
J.F., Customer
Friendly fast service. Answered questions open aboyt pros and cons of various services
R.E., Customer
Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you
J.B., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
Always friendly and professional!
D.B., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.
Suzanne J., customer since 2013
when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot
A. M., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
You helped me find the best policy to fit my needs at a very affordable price!
J.U., Customer
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.
D.K., Customer
Quick responses to questions and good follow up.
J.A., Customer
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
D.F., Customer
You guided me in the right direction and made the whole operation so much easier. Thank you.
L.B., Customer
Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.
D.B., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
What we like is you can always talk with real person! If you leave a message they always get back with you! There are lots of folks selling ins. but customer service is what keeps customers coming back ! Michael does an outstanding job on service!
D.W., Customer
I have already recommended you, Michael, and your firm to two of my friends!
Rosemary R., customer since 2015
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.
C.M., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.
C. W., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.
L.L., Customer
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.