Here's what hundreds of our happy clients have to say…
Very personal effort to bring about customer satisfaction. Friendly, courteous office staff.
R.B., Customer
Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.
Joyce H., customer since 2011
Great service and caring employees.
M.F., Customer
Appreciate your expertise and attention.
M.L., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
you checking each year for best deal so I don't have to
Larry B., customer since 2011
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I need to know who my agent is since Dianne is retired.
B.T., Customer
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.
D.H., Customer
Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.
W.H., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.
B.B., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
You explained my options and helped me make decisions based on what I needed. I really appreciate that and your knowledge. Thank you!
L.B., Customer
Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.
T.F., Customer
I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input
M.S., Customer
My primary reason for asking Michael for help was the personal trust I had in him as an agent and person. He never talked down to me about about insurance matters. I left feeling that Michael had answered and would answer any questions that I had.
G.B., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.
P. B., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.
D.S., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.
L. A., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
It was like one stop shopping. I went to Sams/Hockaday & Assoc. and sat down with an agent and by checking several companies I was able to find the best insurance that fit my needs and I didn't have to call any of the companies myself. I saved time and money and I got just what I wanted. Meducare supplement insurance, Medicare part D, and life insurance all in one stop. I feel good when I recommend this service to others.
K.I., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
Luke has been the answer man for us.
S.S., Customer
We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.
K.B., Customer
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
I don't think you could do anything different to make it any better you're the best
P.T., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
Your help matched me with great coverage. The entire process was quick and easy! Thanks Tom!
D.B., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Personalized Service
K.L., Customer
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.
C.S., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.
J.M., Customer
Being able to accomplish things over the phone and/or on-line since I live several miles away.
P.J., Customer
