Client Testimonials

Here's what hundreds of our happy clients have to say…

Love the low copays on our meds
T.S., Customer
You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.
M. N., Customer
Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
the service I received and the personal attention .
Customer since 2006
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.
R.R., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal
R.R., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas. We have recommended Janet to a friend,
Customer since 2013
It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.
N.R., Customer
As you know, I have always worked with Larry, he always had time for my questions and most IMPORTANT I always felt he had my best interest at heart ... not his. I consider that a very valuable fact with anyone I have dealings with. I recommend you highly.
D.B., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!
K.S., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
Of course, it's the local based feel of community and personal customer service that is always a winner.
K.H., Customer
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!
Michael H., customer since 2012
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
Takes the time needed to make sure we understand. Letting us know that you are just a call away if we need assistance . That means everything to the seniors.
R.W., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.
D. B., Customer
we like the personal touch
L.B., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
great service & people
M.M., Customer
Michael takes good care of us and keeps us up to date on any changes needed.
J. M., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
Patty, offered me the best insurance for my needs and budget. She met with met when it was convenient for me.
C.S., Customer
The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.
D.K., Customer
Made it so easy to understand, spent all the time we needed answering our many questions and guided us to choose good reputable insurance groups to fit our needs
Customer since 2015
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.