Client Testimonials

Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.

The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.

You have been very helpful with everything very courteous.

Luke made it very easy to understand and took whatever time was needed to help us.

You guided me in the right direction and made the whole operation so much easier. Thank you.

I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.

I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.

Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.

Friendly fast service. Answered questions open aboyt pros and cons of various services

Very customer focused and easy to talk to.

I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie

John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.

We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.

I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.

They help me a lot to choose the right plan for my age.

Being able to accomplish things over the phone and/or on-line since I live several miles away.

First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied

I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Came to our home and explained everything to our satisfaction.

Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois

you have been so nice to me and so helpful any time I call and need help with any thing you take time for me

I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.

Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.

Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.

I like the way you took your time explaining everything to me so I understood exactly what I was getting.

Keep me informed and handle my reimbursement forms. This means a lot to me.

Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.

We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.

You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.

I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.

good explanations of ins. when I have questions I always get a prompt reply.

I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.

Michael has been extremely helpful in our efforts to wade through the numerous Medicare Supplement options. He is very knowledgeable about what is right for us!!

Very helpful, polite & knowledgeable.

Great service and attention. Very knowledgeable and had our best interest and future in mind.

The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.

Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!

Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.

We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.

I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.

Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.

Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.

Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.

I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois

Excellent information and friendly atmosphere.

You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.

Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!