Janet Johnson

Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.

I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.

The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.

I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.

Friendly fast service. Answered questions open aboyt pros and cons of various services

I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.

I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.

I found a drug supplement that has a low copay that will not bankrupt me.

When in neeed you always come thru

Janet continues to assist my needs by finding the best insurance programs that best suit my situation.

I appreciate the personal service, I feel that Janet is working very hard to find just what I need.

u know your insurance business. gave me what I ask for. good price, good location. Friendly. Thanks you Janet Johnson At Sam's /Hockaday.

I know you do your best to find the right and most affordable insurance for our needs.

I feel that I can look to you and Sams Hickaday to look out for me.

Every thing has been excellent!

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

you were great help easing our minds on which company to get for our needs .

We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal

Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.

Good customer service. Friendly and knowledgeable.

Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas. We have recommended Janet to a friend,

I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.

when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot

Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.

You explained the issues in easy to understand terms and followed up with the commitments as promised.

Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.

Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!

Great customer service

You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.

Continue to provide me with the best insurance for me.

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!

Janet always provides us excellent and timely service. She presents options and thoroughly explains each one. Janet helps us make the bestc choices for our health insurance needs.

Janet Johnson researched and presented good and much less costly insurance programs for us. Thank you.

Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.

Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.

You helped me find affordable supplement health insurance for myself and my husband

My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.

Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks

I greatly appreciate the effort you put forth in finding me a new company with Plan G.

Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.

You found the best deals. You answered questions even when it required a great deal of research,

I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .

It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.

You are always very helpful when we need you

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

the service I received and the personal attention .

Janet is very knowledgeable and has always been able to answer any questions I have.

Made it very easy to understand and select the appropriate plan

Friendly, Knowledgable. good location.very competitive prices. great to work with.