Luke Hockaday
Insurance Agent
Sams/Hockaday & Associates
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523
Phone:
217-423-8000
Mobile:
217-433-9214
Luke Hockaday has been offering senior market insurance products at Sams/Hockaday & Associates since 2011. Luke offers a full suite of products, from annuities to Medicare Supplements to cancer plans.
Luke helps his clients enroll in Medicare and answers any questions that may come up about the process. He does a policy review with his valued clients every year to make sure they're in the best spot possible. He’s always available when questions or concerns arise.
Luke also helps with service issues, so if you have a claim or need forms, he takes care of that for you.
Luke has his Life and Health Insurance License (#15818451), is up-to-date on continuing education and ethics training, and graduated from Millikin University in 2011.
Luke is married to wife Tessa, and has three beautiful children – Hazel, Houston, and Hatcher.
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you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
you are easy to work with you & your people thank you.
H.K., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
Appreciate your expertise and attention.
M.L., Customer
You helped me find the best policy to fit my needs at a very affordable price!
J.U., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.
L.L., Customer
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
Have always provided any answers or help that I needed.
D.B., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.
N.W., Customer
Luke is very personable and helpful.
W. P., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.
Rich H., customer since 2015
Can always call and get an answer or a call back the same day
G.T., Customer
Great follow-up and above and beyond service!
K.W., Customer
