Here's what hundreds of our happy clients have to say…
Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.
I.A., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.
Patricia A., customer since 2011
Very knowlegable took the worry and confusion out if choosing insurance. Patti is fantastic to work with.
D.C., Customer
Thanks for all your help with my accounts!
S.F., Customer
Always ready to answer questions and help wherever needed.
K.D., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.
R.M., Customer
You have been honest and saved me some money.
S.B., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied
C.M., Customer
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Very helpful with getting best coverage at the right price.
L.B., Customer
you were very patient with us and answering our questions. you cover our insurance plans . glad us our insurance papers in a nice folder so we can keep everything together. than you Diana Ruthrauff
D.R., Customer
You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.
H.F., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
Patty gogerty responds to our needs & updates us when needed
P.G., Customer
Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
P.F., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
I haven been completely satisfied with my experience here. I have complete confidence that Michael is on top of changes in the insurance landscape that might effect me. I also have found several of the informational mailings useful and/or interesting.
L.C., Customer
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.
Customer since 2015
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
We appreciate the continued service of our account.
B.F., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks
B.B., Customer
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
you were great help easing our minds on which company to get for our needs .
G. C., Customer
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
C.C., Customer
Communication was good. Informative and helpful
D.S., Customer
I like having a agent that I can talk to face to face if I need to.
K.I., Customer
We think Michael Sams is the best and most interested insurance agent we have ever had. He cares about his customers.
Donald B., customer since 2007
Michael is very personable, knowledgeable, and makes confusing information understandable. We highly recommend his assistance whenever you need help with your Medicare questions and options.
L.S., Customer
I was able to talk with Patty on a Saturday so I don't miss work.
C.S., Customer
