Here's what hundreds of our happy clients have to say…
Great friendly service
D.O., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.
Norman R., customer since 2015
Quick access to info and great service!!!
R.M., Customer
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
Customer service and follow through - not just lip service.
C.L., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
Great customer service
D.H., Customer
We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal
A.D., Customer
I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.
D.J., Customer
Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!
D.M., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
I felt that you took care of our insurance and did it personally.
S.M., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.
C. W., Customer
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
We feel that we get the best policy at the best price.
D.T., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.
D.S., Customer
Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.
M.N., Customer
The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.
R.M., Customer
Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.
W.J., Customer
Very personal effort to bring about customer satisfaction. Friendly, courteous office staff.
R.B., Customer
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied
C.M., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.
D.G., Customer
You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.
P. B., Customer
We think Michael Sams is the best and most interested insurance agent we have ever had. He cares about his customers.
Donald B., customer since 2007
Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.
Patricia A., customer since 2011
