Here's what hundreds of our happy clients have to say…
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
My Agent Laura Pecina has been very through in explaining all aspects of supplemental insurance for me and has followed up faithfully during renewal time.
R.F., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
You explained my options and helped me make decisions based on what I needed. I really appreciate that and your knowledge. Thank you!
L.B., Customer
I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.
V.B., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
Policy choices were easy to understand.
J.U., Customer
Always friendly and professional!
D.B., Customer
I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.
M.N., Customer
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.
M.M., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
It's always so easy to get the answers I need when something comes up,everyone is eager to help
B.B., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.
Majorie S., customer since 2015
Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.
R.M., Customer
Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.
H.F., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Communication was good. Informative and helpful
D.S., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
Very knowledgeable in helping us with my 401K ,Social Security.Help me to understand what I needed to do to get ready to retire.Very enjoyable working with Patty.
R.P., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
I like the ability to see multiple plan options compared side by side.
M.C., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.
Cora C., customer since 2013
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.
L.H., Customer
I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.
S. F., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
Patty Gogerty is always there when I need her. Very knowledgeable on the product and company she has selected for me, and makes me feel like I am the only client she has to deal with. Keep up the great job Patty !
M. L., Customer
Good to know that YOU have my back and will help me find the best insurance for my needs
G.B., Customer
Help set me up with a good supplement. When my wife retires we will get her's also.
R.S., Customer
Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.
M.J., Customer
Payed attention and looked for the best policy for me.
R.S., Customer
You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.
D.G., Customer
