Here's what hundreds of our happy clients have to say…
Thank you for your continued help. No matter what my problem is you always make time to answer my questions and get me insurance choices for my needs. You also help those I bring in or send youe way. I tell everyone to call your office if they have questions or need help choosing insurance for their needs too. Thanks again Patty G.!!!!
F.B., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.
B.L., Customer
My Agent Laura Pecina has been very through in explaining all aspects of supplemental insurance for me and has followed up faithfully during renewal time.
R.F., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.
Rebecca R., customer since 2006
We are totally pleased with the service we have received from Sams Hockaday. Laura Pecina has reviewed our policies every year to determine if we are getting the best rates.
K.F., Customer
We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.
Patricia B., customer since 2013
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.
B.M., Customer
When in neeed you always come thru
Shirley E., customer since 2013
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
excellent presentation and follow up. Felt that my questions were answered.
R.W., Customer
You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal
R.R., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Laura has helped us sort through all the information on health care that is something we find overwhelming!
P.B., Customer
You are perfect for me that is true
L.D., Customer
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.
Customer since 2015
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..
M.M., Customer
Knowledgeable and variety of plans to choose from.
D.T., Customer
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!
J.H., Customer
We appreciate the continued service of our account.
B.F., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
<p>Patty has taken care of being sure I have had the best coverage for the money for over 15 years. She always alerts me to any better coverage on her own.
She takes the time to explain all the options to you and gives a clear picture. She is a dedicated and resourceful agent.</p>
Linda H., customer since 1996
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
Great contact flexibility, detail of answers provided.
W.S., Customer
Thanks you offered the best coverage for lowest price and were easy to work with
K.S., Customer
I think you have my best interest to help us
W.R., Customer
Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.
D. E., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
I did send my sister Connie Harrold to you and you helped her husband with a saving policy
M. C., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
Ease of communication and results. Both great.
M.C., Customer
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
Patty listened to me regarding my insurance needs and budget. She was personable and caring.
C.A., Customer
Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.
I.A., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!
T.T., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
excellent explanation of benefits and options available
Customer since 2015
