Here's what hundreds of our happy clients have to say…
Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.
D.J., Customer
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
B.S., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.
M.F., Customer
Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.
M.N., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
Have always provided any answers or help that I needed.
D.B., Customer
Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.
Joyce H., customer since 2011
Made it very easy to understand and select the appropriate plan
D.E., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
I really like that you are so knowledgeable about the different companies and I trust that you find the best deal for me.
T. G., Customer
Very helpful and quick to get the process going.
S.B., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
On time had info ready! You know we were looking for price value! By changing to plan G was able to take care of both! Was nice to meet Taylor face to face now we can put a face with voice ! Again thanks for your help!
D.W., Customer
Going on Medicare, needing supplemental insurance & a prescription plan can be overwhelming but Michael is sooo knowledgeable, the process was very easy. Michael is such a good & trustworthy man. Thanks to all for making this process easy, answering questions, explaining all options & recommending what was best for me. I also sent my sister to you & she was so impressed also. Thanks again.
C.D., Customer
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot
A. M., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
Your help matched me with great coverage. The entire process was quick and easy! Thanks Tom!
D.B., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.
Lolita C., customer since 2014
We are totally pleased with the service we have received from Sams Hockaday. Laura Pecina has reviewed our policies every year to determine if we are getting the best rates.
K.F., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.
P.J., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.
D.S., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!
Michael H., customer since 2012
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
Time well spent. No rush. Makes the best recommendations.
N.R., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
G.B., Customer
Laura has helped us sort through all the information on health care that is something we find overwhelming!
P.B., Customer
My primary reason for asking Michael for help was the personal trust I had in him as an agent and person. He never talked down to me about about insurance matters. I left feeling that Michael had answered and would answer any questions that I had.
G.B., Customer
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
Patty has always been responsive to my needs and gone out of her way to find the right fit.
I.H., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
M.L., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
L.K., Customer
Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.
J.D., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
